Frequently Asked Questions

Q: What is the fee for your course?
A: All course fees depend on the level of training. Please contact us stating your preferred course title and the dates and we will get in contact with you.

Q: Do you offer discounts? 
A: We offer significant discounts for companies that book more than three participants onto the same course at the same venue and dates. Many of our clients send more than three delegates to each course and our regular participants benefit from considerable savings, please contact us at (305) 883-4466 or email info@oshasafetytraininginstitute.com  for more information.

To qualify for any discount, payment must be made within 10 days from the date of invoice and before the course commences.

Q: What does the fee include?
A: Your fee includes a comprehensive set of documentation in printed format or electronic powerpoint format. A contacts list will be provided at the end of the course with details of all attendees so you can contact your colleagues following the course.

Q: When must full payment be received?
A: Full payment must be received before a place can be guaranteed prior to the date of the class. We also accept various credit cards; please see our booking form for further information.

Q: What are your enrollment conditions? 
A: Full payment is due within the same day prior to the class. If you cancel your place more than one month before the event, a cancellation fee will be applicable. If you cancel your registration within one month of the event or fail to attend the event then a 50% cancellation fee shall be applicable.

Cancellation must be made in writing and will be acknowledged in writing. OSHA Safety Training Institute has the right to cancel your place at any time. It may be necessary for reasons beyond the control of the organizers to alter the content, timings or venue. The Company will not accept liability for any transport disruption or individual transport delays and in such circumstances, the normal cancellation restrictions apply.

Q: Do I get a certificate as an acknowledgement of learning?
A: Yes, please refer to Accreditation for more information.

Q: What course materials are provided?
A: You will get a starter kit that includes a set of comprehensive documentation supporting the program with notes, slides, recommended further reading and extra materials relevant to the course. This documentation will be provided in paper and electronic format as power point by email.

Q: What is your standard course format?
A: All of the OSHA Safety Training Institute courses encourage an interactive approach with case studies, simulation exercises and discussions, providing participants from across the world with the opportunity for fruitful exchange and learning. This interaction not only re-affirms the learning process and explores real issues, but it also helps to create long-lasting relationships with other course participants.

  • Case Studies– Real-life examples of organizations? Challenges and opportunities, these provide genuine insight and learning by questioning how they should respond to these topical issues.
  • Simulation Exercises– Some of our courses require participants to take part in simulation exercises, putting into practice the knowledge gained.
  • Discussions– Group sessions draw on the course dynamics to address issues raised, increasing participants’ confidence to interact in a global environment.
  • Feedback– Course leaders will provide constructive feedback and offer suggestions for improvement.
  • Site Visits– Some of our courses provide participants with the opportunity to “see it live” with visits to working plants.

Q: Where are your courses held?
A: Our courses are offered in the USA and worldwide.

Q: Is accommodation included in the price? 
A: Hotel accommodation and travel costs are not included in the registration fee.

Q: Are meals and refreshments included? 
A: Coffee, refreshments, and pastries will be available during the morning breaks.

Q: Is there a dress code?
A: There is no dress code for our courses. Business suits are not required and most people who attend our courses prefer to wear smart-casual clothing, you may want to bring more formal clothing for dinners or networking functions.

Q: What are the program timings for your courses?
A: A confirmation letter will be sent to you upon registration detailing the program times. Below is approximate program timings for our courses.

Q: I have seen another date/location for this course. Which is correct? 
A: All the information on our website is up-to-date with the correct course dates and course location. Some courses have multiple dates/locations throughout the year. If you are still unsure, please contact us.

Q: How do I check if there is availability on the course? 
A: Please check the Course Schedule, if there is no availability of the course. If you want to check, please contact us.

Q: What language are your courses taught in?
A: All our courses are conducted in Spanish and we recommend that you have a good level of understanding the Spanish language. If you would like to have an in-house course conducted in another language, please visit the in-house training section and we will deal with your request.

Q: Is there an age limit for the courses?
A: We recommend that people who attend the course are over 18 years of age.

Q: Can I get an invitation letter?
A: If you need an invitation letter for VISA purposes when you register, please mention this upon registration. After you register, we will invoice you and as soon as your payment is received an invitation letter will be sent to you.

Q: What about my personal details? 
A: The personal information provided by you will be held on a database and may be shared with companies in the OSHA Safety Training Institute group. Sometimes your details may be available to external companies for marketing purposes. If you do not wish your details to be used for this purpose please write one email to our Institute.

Q: Can I lecture at OSHA Safety Training Institute for Energy courses?
A: If you would like to suggest a topic that you have experience and knowledge in, please feel free to get in touch. There may also be opportunities to be a guest speaker on a particular topic at some of our courses. Please contact us.

 

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